About The HUB - Logistics for E-Commerce Summit

The HUB - Logistics for E-Commerce Summit will provide valuable insights into the evolving world of everything that goes on behind the scenes, from the moment an order is made online – to delivering it to your doorstep. The summit will address this through a series of thought-provoking discussions, cutting-edge presentations and networking meetings. It will be co-located with Parcel+Post Expo – the world’s biggest parcel industry event. Attending this event is crucial for businesses looking to excel in the delivery sector.
Key Themes:
  • Sustainability as a business imperative in e-commerce logistics
  • AI and its impact on the delivery eco-system
  • Future of automation and robotics on the delivery economy
  • Predictive analysis – the next frontier
  • Blockchain ensuring transparency and trust
  • Overcoming cross-border logistics challenges
  • Return logistics as a competitive advantage
  • Mitigating supply chain risks
  • Hyper-personalizing the delivery journey
Who will be there?
  • E-commerce platforms
  • E-commerce retailers
  • Retailers and D2C brands
  • Third-party logistics (3PL) providers
  • Parcel delivery and courier companies
  • Warehousing and fulfilment centers

Interested in partnering with us? For sponsorship and speaking opportunities, contact Matt Gunn.

matthew.gunn@ukimediaevents.com

What to expect

  • Keynotes: Set the stage for a productive and enlightening event, paving the way for further exploration and learning throughout the conference program. The keynotes will cover the evolving landscape of e-commerce logistics, including trends, challenges and opportunities
  • Panel discussions: A platform for industry experts, practitioners and thought leaders to engage in in-depth conversations, share insights and explore key topics and trends
  • Case studies: Presentations from leading e-commerce companies, logistics providers and technology firms, showcasing their experiences, strategies and achievements in navigating the complexities of the e-commerce supply chain. Each case study highlights a specific challenge or opportunity faced by the organization and explores how they addressed it, the solutions implemented and the results achieved.
The Hub Expo
The Hub Expo
The Hub Expo

Conference Program


23rd October

Hall 12 Stage Opening session
09:30 - 10:50

The future of e-commerce logistics: trends and predictions Building resilient supply chains: lessons from crisis management The rise of omnichannel commerce: integrating online and offline logistics E-commerce logistics in the age of sustainability

Moderator

Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

09:30

Just-In-Time 2.0: How Shein and Temu have reinvented Just-In-Time

Eric Pong
Partnerships director
AfterShip
China
It’s no secret that Shein and Temu are the two fastest growing retailers in the world. But just why are they so successful? Behind the ingenious sales and marketing strategies, companies like Shein and Temu have designed, executed, and scaled up a supply chain and logistics model that is both brilliant and complex. But what did they do exactly? And is it possible for other companies to learn and apply some of these concepts into their own business?

What the audience will learn

  • What makes Shein and Temu so successful
  • Overview of Shein and Temu's supply chain and logistics strategies
  • Whether other retailers can apply those concepts to their own supply chains and logistics

09:50

The future of e-commerce logistics

Tim Mueller
Manager business development worldwide
FedEx
Netherlands
Christopher Hodge
Manager marketing solutions design e-commerce
FedEX
Belgium
In an era where e-commerce is reshaping our world, this opening session invites you to explore the future of logistics through a lens of resilience and innovation. It will uncover vital trends and predictions that promise to revolutionize our industry. Together, we will reflect on the lessons learned from recent crises that have tested our supply chains, highlighting the strength found in adaptability. As we embrace the rise of omnichannel commerce, discover how to create a unified customer experience while committing to sustainable practices that honor our planet. Join the FedEx for an inspiring journey into the future of e-commerce logistics.

What the audience will learn

  • Discover emerging trends driving the future of e-commerce logistics
  • Learn strategies for building resilient, crisis-proof supply chains
  • Understand how sustainability and omnichannel logistics shape customer experiences

10:10 - 10:50

In Conversation

Jad Freiha
Head of analytics and insights
Sweaty Betty
UK
Isaac Arevalo
Director, fulfillment and last mile, EMEA
AG1
Ireland
Panel Moderator:
Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

10:50 - 11:30

Break

Hall 12 Stage Session 1: Global supply chain management
11:30 - 12:45

Topics will include cross-border logistics, international trade regulations, customs compliance, risk management and geopolitical factors affecting supply chain resilience. Presentations and panel discussions offer insights into navigating global logistics networks and optimizing international operations.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

11:30

Trade, taxes and de minimis

Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA
Countries are lowering their VAT thresholds on imported goods or instituting goods and services taxes for low-value e-commerce goods coming in from other countries. Many countries are also tightening security requirements, which means shippers and logistics providers need to provide a precise description of goods, HS codes and other advance data. Any shortcomings in data could mean a delay in getting e-commerce goods through customs and into customers’ hands. The session will look at some of these changes around the world and how they affect cross-border shippers, including efforts in the United States to increase data requirements on imports and lower the de minimis threshold.

What the audience will learn

  • Cross-border ecommerce is the fastest-growing segment of global ecommerce. This huge surge in ecommerce goods coming across borders has strained customs authorities and raised concerns about security threats.
  • In addition, governments see an economic opportunity to raise tax revenues and protect domestic retailers by reducing the low-value threshold on duties and taxes on imported ecommerce goods.
  • Security and economic concerns are prompting changes around taxes and de minimis levels around the world, with many countries lowering or eliminating the low-value goods threshold for duties and taxes. The United States has remained an outlier with a high
  • Ecommerce shippers and their service providers need to stay abreast of these changes or face major disruptions to their cross-border operations.

11:50 - 12:30

Panel Discussion

Patrick Frith
Senior director - global trade
Avalara
USA
Sven Schwope
Managing director
PostPlus Deutschland GmbH
Germany
Simon de Raadt
President
EcommOps
China
Dipankar Debroy
Product manager, cross-border transportation, e-commerce Europe
FedEx
Netherlands
Panel Moderator:
Gavin Macrae
Co-founder and president
Delta Prospect
UK

12:30

From data to delivery: Optimizing logistics with AI based self-learning systems

Banu Ortaç
Business development director and founder
Onuss
Türkiye
This presentation explores the application of reinforcement and deep learning in solving complex logistics problems like Last-Mile Delivery (LMD) and Full Truck Load (FTL) Vehicle Routing Problems (VRP). By integrating advanced AI techniques, companies can optimize delivery routes, minimize costs, and maximize truck utilization while adapting to real-time changes in demand and traffic. We will dive into case studies, explore deep learning's role in demand forecasting, and showcase how reinforcement learning dynamically updates routing decisions. Attendees will gain insights into how these technologies are transforming logistics and driving innovation in supply chain optimization.

What the audience will learn

  • AI Integration in Logistics: How reinforcement and deep learning optimize complex routing and delivery challenges in real-time.
  • Dynamic Decision-Making: Utilizing self-learning systems to adapt to fluctuating demand, traffic, and operational constraints.
  • Cost Reduction Strategies: Implementing AI to minimize logistics costs while maximizing resource utilization and delivery efficiency.
  • Case Study Insights: Real-world examples showcasing the impact of AI in Last-Mile and Full Truck Load routing.
  • Scalable Optimization Solutions: Leveraging modular AI platforms for diverse sectors like FMCG, Coldchain, and Courier services.

12:45 - 14:00

Lunch

Hall 12 Stage Session 2: Sustainability and green logistics
14:00 - 15:00

Topics may include sustainable packaging, carbon footprint reduction, renewable energy solutions, circular economy initiatives and supply chain transparency. Presentations and panel discussions will examine strategies for integrating sustainability into logistics operations and meeting consumer demand for environmentally responsible products and services.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

14:00

La Poste's journey toward net zero

Margaux Meidinger
Head of European CSR affairs
Le Groupe La Poste
France
La Poste has put sustainability at the heart of its strategy with an ambitious carbon reduction target to be net zero by 2040. This will largely rely on its transport decarbonization roadmap that itself relies on the use of a combination of different alternative fuels for line-haul and the development of innovative solutions like cargo bikes for last-mile delivery. La Poste considers that it also has a role to play in raising the awareness of consumers by making the use of reusable packaging available to everyone and better informing them about the environmental impact of their delivery choices.

What the audience will learn

  • SBTi-validated carbon reduction trajectory
  • Transport decarbonization roadmap
  • Innovative low-carbon delivery solutions
  • Reusable packaging
  • Consumer information on environmental impact of deliveries

14:20 - 15:00

Panel Discussion

Thomas Fugl
CCO
Re-Zip Aps
Denmark
Peter Tinning
Senior director, last mile and innovation
DHL
UK
Jarod Ho
Head of sustainability
POS Malaysia
Malaysia
Panel Moderator:
Gavin Macrae
Co-founder and president
Delta Prospect
UK

15:00 - 15:15

Break

Hall 12 Stage Session 3: Operational excellence and efficiency
15:15 - 17:00

Topics will include inventory management, order fulfillment, warehouse optimization, transportation logistics and process automation. Topics will include inventory management, order fulfilment, warehouse optimization, transportation logistics, and process automation. Presentations and panel discussions explore techniques for streamlining operations, reducing costs, and improving productivity and throughput.

Moderator

Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao

15:15

Supply chain AI and image recognition for high-volume logistics

René Schrama
Managing director, Europe
Peak Technologies
UK
Peak Technologies is introducing Peak Analytics, a robust image recognition platform designed to enhance supply chain visibility, particularly in high-volume logistics. It provides businesses with real-time data on packages and pallets as they move through distribution systems, improving operational efficiency. The no-code system captures information on package or pallet quality and condition, typically using existing scan tunnels. This data helps identify issues, reduce returns and improve overall supply chain throughput. One of its standout features is the use of AI to create detailed, actionable dashboards that can monitor up to 50 million scan events per day, ensuring better performance throughout the supply chain.

What the audience will learn

  • How Peak Analytics can provide intelligence on the end-to-end package journey
  • The business use cases the solution can be deployed for
  • How your operations are functioning by tunnel, facility or across the entire enterprise

15:30 - 16:10

In conversation

Ross Green
Carrier manager
Bulk
UK
Sebastian Green
Chief technology officer
Club L London
UK
Panel Moderator:
Eric Pong
Partnerships director
AfterShip
CHINA

16:10

A blueprint for warehouse automation success: start with strategy, not technology

Michael Geisinger
Solution architect, senior manager, solution automation
Fortna
Germany
How to align processes, technologies and business requirements? Today, a wide variety of automation solutions are available, and you can feel overwhelmed due to the vast options on the market. Additionally, a lack of integration between your systems can lead to inefficiency and increased costs. Take a smarter approach to make the right automation choice. With a customized, well-defined operations automation strategy, you can advance your warehouse operations and maximize your investments. This presentation will include two case studies, demonstrating how you can implement a best-fit solution when applying an automation strategy based on data analysis and operational planning.

What the audience will learn

  • Strategies for successfully approaching automation projects
  • How to make the right decisions when automating your processes
  • Choosing best-fit technologies in a constantly evolving technology market
  • Optimizing your warehouse to increase efficiency and productivity

16:25

Integrated solutions of intelligent logistics equipment for the Modular Sortation Center

Markus Blaschka
Sales director DACH
Wayzim Technology
Germany
Efficiency, flexibility and scaleability play a central role in hub processes. In addition to high throughputs, a wide range of articles, availability of over 99% with low investment (capex) and operating costs (opex), it is a particular challenge for modern sorting systems to fulfill these requirements using a modular approach with robust, proven and scalable subsystems. In his presentation, Markus Blaschka, sales director DACH at Wayzim, will examine various robust and proven components such as matrix solutions, 2D bulk singulators and narrow belt and crossbelt sorters in detail and discuss their advantages, even for complex requirements. Blaschka will also provide answers to how these subsystems can be combined into a scalable and flexible material handling system through sensible and structured selection.

What the audience will learn

  • Intelligent and fully automated sorting equipment
  • 2D and 3D bulk flow handling
  • Pre-sorting matrix system based on the pivot-wheel sorter approach
  • Final sorting system based on different requirements
  • Integrated sorting

16:40

Redefining logistics: automation’s role in meeting modern shipping demands

Erik Nieves
Founder and CEO
Plus One Robotics
USA
Logistics is at a turning point. Labor shortages, surging e-commerce and consumer demand for faster, greener shipping drive the need for automation. Advanced robotics revolutionize parcel handling. Plus One Robotics' InductOne exemplifies this shift – its dual-arm system achieves pick rates of up to 3,300 per hour, 10% faster than competitors. This new generation of solutions enables fulfillment centers to scale efficiently, reduce labor dependence and meet modern logistics demands without compromising speed or quality. This session will explore real-world examples of how automation is reshaping logistics and meeting the challenges of today's fast-paced world without being too complex.

What the audience will learn

  • Simplifying automation deployment for immediate logistics problem solving
  • Integrating human oversight with automation leads to optimal performance
  • Advanced robotics' impact on parcel handling speed and efficiency
  • Scaling fulfillment centers efficiently without relying on manual labor

24th October

Hall 12 Stage Session 1: Technology and innovation showcase
10:00 - 11:00

Topics will include warehouse automation, AI and machine learning, IoT, blockchain and data analytics. Presentations and panel discussions will highlight how technology is transforming logistics operations and driving efficiency and competitiveness in the industry.

Moderator and session curator

Ian Streule
Partner
Analysys Mason
UK

10:00

Analytics and learning models in the real world

Sumesh Rahavendra
Chief digital and strategy leader
Pos Malaysia
Malaysia
The presentation will offer a practical view on tools such as analytics, learning models and AI and their impact on real business challenges, starting off with an industry-wide view before focusing on how Pos Malaysia is using these technologies to create an impact on business operations, customers and employees.

What the audience will learn

  • Real-world data and analytics applications improving business efficiency and decision-making at Pos Malaysia.
  • Enhancing customer experience through predictive analytics, personalized services, and automation.
  • Improving employee experiences through analytics and insights.

10:20

Innovation in Brazilian logistics with tech and AI

Thibaud Lecuyer
CEO
Loggi
Brazil
Loggi has been applying cutting-edge technology to tackle logistical challenges in Brazil, a continent-sized and emerging country, now dominated by state-owned postal service Correios. Using AI and machine learning, Loggi implemented new solutions to optimize zoning, routing and load balancing, reducing costs by at least 15%. With annual growth of 120-150% from 2020/22, Loggi excels in pricing and demand forecasting. Loggi has capacity to process one million packages daily and has more than 20,000 clients. It is referenced in courier deliveries through cost leadership enabled by tech, leveraging AI to transform the logistics of a vast and diverse country.

What the audience will learn

  • Use of AI and machine learning in logistics optimization
  • Cost reduction with advanced technology
  • Continuous innovation in pricing and demand forecasting
  • AI use to create capacity and increase utilization
  • Efficiency gains through technological implementations

10:35

Unleashing the power of AI in parcel operation

Dr Thomas Bayer
Head of digital parcel
Köber Supply Chain Logistics GmbH
Germany
AI has massive potential to improve daily parcel operations. Representative and massive data is the key for all AI applications as it is indispensable for training, e.g. for deep learning or reinforcement learning. The presentation will focus on how to efficiently provide data for training AI models and apply these models for various practical use cases, such as volume prediction; image analytics, such as jam detection; predictive maintenance; control of sorting systems; large language models (LLMs), etc. Major European and US carriers already benefit from these use cases provided by Körber.

What the audience will learn

  • Practical insights into real AI use cases
  • AI challenges to succeed and how to overcome them
  • What will work and what is further away
  • Significant benefits of these use cases

10:50 - 11:30

Break

Hall 12 Stage Session 2: Customer experience and last-mile delivery
11:30 - 12:45

Topics will include same-day delivery, click-and-collect options, delivery tracking, customer communication and reverse logistics. Presentations, workshops and panel discussions examine best practices for meeting evolving customer expectations and delivering seamless, convenient and personalized shopping experiences.

Moderator

Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

11:30

On the way to becoming an experience champion in logistics

Michael Jaschek
Manager logistics sourcing
MediaMarktSaturn Retail Group
Germany
Customers increasingly expect more convenience and flexible delivery options from retailers. Reliable, fast deliveries are essential for a positive customer experience. MediaMarktSaturn is driving forward the fulfillment of customer needs with innovative solutions such as the introduction of instant delivery within 90 minutes, the establishment of PUDO points in stores and the provision of parcel lockers. After all, only those who are leaders in delivery can offer the best omnichannel customer experience and thus differentiate themselves from the competition. The presentation will shed light on MediaMarktSaturn's strategy and success factors as Europe's leading omnichannel platform, as well as the requirements for the postal and parcel market.

What the audience will learn

  • Introduction in MediaMarktSaturn's latest service innovations aiming to improving our customers' shopping experience and responding even more closely to their needs
  • Insights into the facts and figures for hardware manufacturers and transport companies
  • Focus will be on two outstanding projects: instant delivery of online orders with Uber and the introduction of pick-up-and-drop-off-points (PUDO) and lockers
  • Added value instant deliveries within 90 minutes with Uber for customers: Speed, Flexibility, Sustainability, Transparency & Security
  • Added value using PUDO and lockers for customers: Convenience, Flexibility, Reliability & Scaling

11:45

The secret to scaling OOH locker networks that actually work

Daniel Starkey
Head of business development
Bloq.it
Portugal

12:00 - 12:45

Panel Discussion

Charles Brewer
Group CEO
Pos Malaysia
Malaysia
Charlotte Bax
Founder and CEO
Captur
UK
Bianca Knerr
Business development advisor EMEA
Reverse Logistics Association
USA
Panel Moderator:
Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

Confirmed Speaker List

Eric  Pong photo

Eric Pong

partnerships director

AfterShip logo

AfterShip

Isaac Arevalo photo

Isaac Arevalo

director, fulfillment and last mile, EMEA

AG1 logo

AG1

Patrick  Frith photo

Patrick Frith

senior director - global trade

Avalara logo

Avalara

Ross  Green photo

Ross Green

carrier manager

Bulk logo

Bulk

Alan  Barrie photo

Alan Barrie

chair, YEEP! Lockers

chair, Stamp Free logo

chair, Stamp Free

Sebastian Green photo

Sebastian Green

chief technology officer

Club L London logo

Club L London

Gavin  Macrae photo

Gavin Macrae

co-founder and president

Delta Prospect logo

Delta Prospect

Peter Tinning photo

Peter Tinning

senior director, last mile and innovation

DHL logo

DHL

Christopher Hodge photo

Christopher Hodge

manager marketing solutions design e-commerce

FedEX logo

FedEX

Dipankar  Debroy photo

Dipankar Debroy

product manager, cross-border transportation, e-commerce Europe

FedEx logo

FedEx

Tim Mueller photo

Tim Mueller

manager business development worldwide

FedEx logo

FedEx

Michael Geisinger photo

Michael Geisinger

solution architect, senior manager, solution automation

Fortna logo

Fortna

Kate  Muth photo

Kate Muth

executive director

International Mailers Advisory Group (IMAG) logo

International Mailers Advisory Group (IMAG)

Margaux Meidinger photo

Margaux Meidinger

head of European CSR affairs

Le Groupe La Poste logo

Le Groupe La Poste

Banu  Ortaç photo

Banu Ortaç

business development director and founder

Onuss logo

Onuss

René Schrama photo

René Schrama

managing director, Europe

Peak Technologies logo

Peak Technologies

Erik Nieves photo

Erik Nieves

founder and CEO

Plus One Robotics logo

Plus One Robotics

Jarod Ho photo

Jarod Ho

head of sustainability

POS Malaysia logo

POS Malaysia

Sven Schwope photo

Sven Schwope

managing director

PostPlus Deutschland GmbH logo

PostPlus Deutschland GmbH

Jad Freiha photo

Jad Freiha

head of analytics and insights

Sweaty Betty logo

Sweaty Betty

Markus Blaschka photo

Markus Blaschka

sales director DACH

Wayzim Technology logo

Wayzim Technology

Daniel Starkey photo

Daniel Starkey

head of business development

Bloq.it logo

Bloq.it

Charlotte  Bax photo

Charlotte Bax

founder and CEO

Captur logo

Captur

Alan  Barrie photo

Alan Barrie

chair, YEEP! Lockers

chair, Stamp Free logo

chair, Stamp Free

Thomas Bayer photo

Thomas Bayer

head of digital parcel

Köber Supply Chain Logistics GmbH logo

Köber Supply Chain Logistics GmbH

Michael Jaschek photo

Michael Jaschek

manager logistics sourcing

MediaMarktSaturn Retail Group logo

MediaMarktSaturn Retail Group

Pos Malaysia logo

Pos Malaysia

Sumesh Rahavendra photo

Sumesh Rahavendra

chief digital and strategy leader

Pos Malaysia logo

Pos Malaysia

Bianca Knerr photo

Bianca Knerr

business development advisor EMEA

Reverse Logistics Association logo

Reverse Logistics Association

More speakers to be announced soon!

Partner with us

  • Brand visibility and exposure: Have your logo prominently displayed on the summit materials, signage and digital platforms. Enhance brand recognition and reach a targeted audience of industry professionals, decision-makers and potential clients.
  • Networking opportunities and relationship building: Access to the exclusive speaker lounge, VIP receptions and meeting rooms. Foster new relationships, strengthen existing partnerships and generate leads for business development.
  • Thought leadership and expertise: Showcase your industry expertise and thought leadership by participating in panel discussions, keynote presentations and educational sessions. Position your organization as leaders and innovators in the e-commerce logistics space, enhancing credibility and reputation amongst conference attendees and the broader industry community.
  • Product and service promotion: Sponsors may have opportunities to exhibit their offerings in the exhibition hall, conduct product demonstrations and distribute marketing materials to showcase their value proposition and differentiate themselves from competitors.

Who Should Partner

  • Logistics and shipping solutions providers
  • Technology providers
  • Packaging and fulfilment services
  • Supply chain and inventory management
  • Payment and transaction services
  • Customer experience and engagement
  • Data analytics and insights
  • Regulatory and compliance services
  • Environmental and sustainability solutions
  • Cross-border and international shipping